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Frequently Asked Questions
Most game credits are delivered instantly within 5 minutes after successful payment. In
rare cases, it may take up to 30 minutes during high traffic periods.
We accept UPI, Credit/Debit Cards, Net Banking, Paytm, Google Pay, PhonePe, and wallet
balance. All transactions are 100% secure.
Refunds are processed based on our refund policy. If the code hasn't been redeemed, we
can process a refund within 7 business days. Please contact support with your order
details.
After purchase, you'll receive a code via email and in your account dashboard. Go to the
respective game's redeem section and enter the code to add credits to your account.
Yes, TopupFactory is 100% safe and secure. We are an authorized reseller and use
encrypted payment gateways. All transactions are protected by SSL encryption.
Contact Us
Other Ways to Reach Us
Email Support
support@topupfactory.in
Response within 24 hours+91 98765 43210
Available 10 AM - 8 PM ISTDiscord Community
discord.gg/topupfactory
Join our gaming communityPhone Support
1800-XXX-XXXX (Toll Free)
Mon-Sat, 10 AM - 6 PM IST